Shoes

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Clothing Care: Hand wash recommended. For machine washing, use gentle cycle with water no hotter than 30°C (80°F). Avoid bleach. Hang to dry and iron at a max temperature of 110°C (230°F).
Jacket Care: Hand wash delicate jackets. For machine washing, use cold water (30°C/80°F) on the gentle cycle. Avoid bleach and dry cleaning. Hang to dry and iron using a pressing cloth.
Footwear Care: Wipe shoes with a damp cloth. Use a suede brush for suede. Air dry only, away from direct sunlight and heat. Store in a cool, dry place.
Accessories Care: Hand wash recommended. For machine washing, use a gentle cycle with cold water (30°C/80°F). Hang to dry and iron at a low heat setting (max 110°C/230°F).

For more detailed care instructions, please refer to our Care Guide.

Shoe Sizing: Our shoe sizes are listed in US sizes. Some shoes may feel snug initially but will stretch over time. If unsure, we recommend ordering the larger size for comfort.
General Clothing Sizing: Our clothing sizes follow US standards. Some items may be labeled with Asian sizing, which we have converted to US sizes. Fit can vary by cut, fabric, and style, so please review specific product measurements.
Additional Notes: Sizing charts are general guides. Variations may occur due to different designs and fabrics. Asian sizes have been converted to US sizes for accuracy.

For more details, please see our Sizing Information. If you need further assistance, contact our customer service team.

- Free Shipping: Enjoy free standard shipping on all orders over $65. Orders under $65 have a flat shipping rate of $5.

- Order Processing and Shipping: Orders are typically processed within 1-6 business days, with most shipped in 1-3 days. Estimated delivery is 5-12 business days.

- Returns/Refunds: If you are not satisfied with your purchase, you can return it for a refund. Please visit our returns page for detailed instructions.

For more information, please see our Shipping Policy